FAQs

Learn how our platform works and find solutions to common queries. Need more help? Reach out to our support team for personalized assistance.

The WhatsApp Business API offers several benefits to businesses that want to leverage the power of WhatsApp for their marketing and customer engagement strategies. Some of the benefits include: Increased reach: The API allows businesses to send messages

WABA (WhatsApp Business API) is a platform provided by WhatsApp that allows businesses to programmatically interact with the WhatsApp platform. It enables businesses to send and receive messages, manage groups, and perform other actions on behalf of their

Apply for access to WABA: Visit the WhatsApp Business API website and fill out the application form to request access to the API. Wait for approval: Once you have submitted your application, WhatsApp will review it and notify you if your application has b

When setting up your business name for WABA, you need to ensure that your business name is accurate and matches your legal business name. Your business name should also be unique and not already registered by another business.

To obtain the Green Tick approval for WABA, you need to meet certain criteria set by WhatsApp. These criteria include: Your business must be registered and compliant with all applicable laws and regulations. Your business must provide a high-quality expe

A webhook in the context of WABA is a URL that you provide to WhatsApp. WhatsApp will send HTTP POST requests to this URL whenever a user sends a message to your WhatsApp business account. You can use this webhook to receive and process incoming messages,
To set up a webhook in WABA, you need to follow these steps: 1. Choose a webhook URL: Choose a URL that is accessible from the internet and that you can control. 2. Register your webhook URL: Go to the WhatsApp Business API website and register your webh

Message templates in the context of WABA are pre-defined messages that you can send to your WhatsApp users. These templates allow you to customize the content and style of your messages, making it easier to send consistent and personalized messages to you

WhatsApp Business API supports two types of message templates: Text message templates: These templates allow you to send plain text messages to your users. You can use placeholders in the template to dynamically insert values such as user names and order

The international pricing plan for WhatsApp Business messages sent via APIs is set by WhatsApp and is subject to change. However, as of my knowledge cutoff date, the pricing plan is as follows: Marketing — Enables you to achieve a wide range of goals, fr